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Red Rock Flooring showroom and project interior in St. George, Utah

Red Rock Flooring

Privacy Policy

This privacy policy explains how Red Rock Flooring collects, uses, and protects information shared through this website.

Applies to website visitors, contact form submissions, online inquiries, and SMS communications.

Introduction & Overview

Red Rock Flooring values your trust. This Privacy Policy explains how we collect, use, store, and share information when you visit this website, submit a form, call us, or otherwise contact us online.

This policy applies to the website at https://redrockflooring.com and to communications with our team.

Effective date: May 20, 2026. We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

Data Collection & Usage

Personal Information

Information you provide directly, including:

  • Name and phone number
  • City or service area
  • Project type and brief project details you choose to share
  • Email address, if you provide one through a form or message

Usage Data

Technical data collected automatically, such as:

  • IP address and device identifiers
  • Browser type, device type, and operating system
  • Pages viewed, clicks, and time spent on the site
  • Referring URLs and general location derived from IP address

Tracking Technologies

We may use cookies, pixels, or tags for:

  • Site functionality and preferences
  • Analytics and performance measurement
  • Embedded content and third-party widgets, such as review displays

You can manage cookies through your browser settings. Some features may not work correctly if cookies are disabled.

How We Use Information

  • Respond to inquiries, schedule consultations, and provide customer support
  • Provide estimates, proposals, and service updates
  • Improve the website, services, and user experience
  • Protect against spam, fraud, abuse, or security issues
  • Meet legal, regulatory, or compliance obligations
  • Send service-related updates or promotional messages only when you have opted in and where permitted by law

We do not sell your personal information for marketing purposes.

A2P 10DLC / SMS Compliance

If you opt in to receive SMS/text messages from Red Rock Flooring, we will only send messages for the purposes disclosed at the time of opt-in, such as appointment confirmations, service updates, and promotional offers where permitted.

Consent: By providing your mobile number and opting in through a form, in writing, or verbally during a consultation, you authorize us to send text messages related to your inquiry or project. Consent is not a condition of purchase.

Opt-out: Reply STOP, UNSUBSCRIBE, or CANCEL at any time to stop messages. You may also call us at (435) 375-3822 or submit a request through our contact page.

Help: Reply HELP for assistance or call (435) 375-3822.

Message frequency: Message frequency varies. Message and data rates may apply.

We do not sell your personal information. We do not share or sell mobile opt-in information with third parties or affiliates for their marketing or promotional purposes.

We may share information only in limited situations such as:

Regulatory Compliance (GDPR/CCPA)

Your Rights

  • Access to personal information
  • Correction of inaccurate data
  • Deletion of personal information
  • Data portability
  • Restriction or objection to processing

CCPA/CPRA Disclosures

  • Right to know what data is collected and shared
  • Right to delete personal information
  • Right to opt out of sale or sharing of personal information
  • Right to non-discrimination for exercising privacy rights

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

To exercise your rights, call (435) 375-3822 or submit a request through our contact page. We may verify your identity before fulfilling requests.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Inquiry and project records are generally kept for as long as needed to respond to your request, provide services, resolve disputes, and meet legal or accounting requirements, then deleted or anonymized when no longer needed.

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can delete it.

Contact Information

If you have questions about this Privacy Policy or want to submit a privacy request, contact: